Preparing Dough

FAQ and Terms & Conditions

Answers for You

 

Bookings & Payments

All online bookings and payments are made via the website and processed via PayPal or Cash on the day in full. Full payment is required to hold your spot for a workshop or term class.
All bookings are non-refundable.

What is your cancellation policy?

We do not accept cancellations nor do we refund no shows. If you are unable to make it to a class your spot will still be available and you are welcome to send someone else in your place. 
We can transfer your spot to a future class with fair warning of at least two weeks notice. 
In the rare case when unforeseen circumstances arise and Kids Creative Kitchen cancels or reschedules a class, customers will be notified and a future class will be offered, no refunds will be given.

What is your refund policy?

We do not offer refunds but we are happy for you to send another family member or friend in your place should sickness or any other issue arise. 
You cannot transfer to a future class If you cannot make it on the day, this requires two weeks notice and providing there is space in that chosen class.

What is provided in class?

All participants booked into a 10 week term class receives their own apron, a container to take their food home with them and a ring binder folder to store all their recipes and worksheets.
All classes an apron, cooking utensil and recipes for the day.

What about dietary requirements?

We do our very best to accomodate all dietary requirements but its unavoidable in some classes. Being a plant based school we do not have dairy, meat, eggs or shellfish. 
We do use nuts and products that have package warnings about traces of nuts, we do also use gluten products. These aren't in every class and of course if you contact us in advanced we can accomodate the best way we can.

What do I need to bring?

All participants need to wear closed toe shoes, comfortable clothing and long hair to be tied back. Students should also bring a happy attitude, it's all about fun.

Qualifications

Rebecca holds a Bachelor of Health Science - Nutritional Medicine. Rebecca also has a current police check, First Aid and CPR is up to date, Working with Children Check - Blue Card and Liability Insurance. 
As a Nutritionist she is registered member with ANTA - 14397. 
www.intuitivehealthandwellness.com

Terms & Conditions


Booking Policy 

A booking form must be completed to attend the Cooking Class.
If full payment has not been received 5days prior to the event, your booking may cancel. Must book a minimum of one week prior to the event.
50% deposit (non-refundable) is required to secure the booking. 


Payment Policy 

Full payment is required 7 days prior to the event.
Your booking deposit is deducted from the final payment.
Bookings are confirmed once your full payment is processed.
Please note all payment though to KCK are not refundable and not transferable to another event. 


Online payment

When submitting payment on-line, the child's full name must be included in the reference, where applicable, to avoid any confusion.

PayPal – Rebecca@kidscreative.kitchen or Paypal.me/makinglifereal


BANK TRANSFER
Bank Name: ING

Account Name: Rebecca Tuck

BSB:923100

Account Number: 61388911

Credit Card/Paypal - Payable online through booking system. 

Cancellation Policy 

50% deposit is non-refundable.
If there is less children attending after your final numbers have been advised, refunds will not be given. The Price of the event is set and can only be changed in the initial stages of booking, before a deposit is made.  If you need to cancel a booked event for whatever reason, we will work with you to reschedule
to another date.
If you cancel your booking 48hr before the event, there may be a fee for the food and party items purchased. Please contact us as soon as you know you need to reschedule the event.
If an event is cancelled due to circumstances beyond the control of KCK, KCK is not responsible
for any costs, damages or expenses that you may incur. If on the very rare occasion that this may happen due to unforeseen circumstances, KCK will arrange a credit to use within 12 months, or the event rescheduled to the near future (within 4 weeks). 

Food allergies 

Please be aware that we are not responsible for any children's allergies, illness or reactions from any food served or prepared during our event.
Each person booking an event is responsible for advising us of any food allergies that your guests may have. Please not we take great care in eliminating all traces of allergenic foods but there may be some cross contamination in packaged food that we use which we have no control over, please be aware of this and make sure your guests are also aware. 


Release of liability 

When participating in a KCK event or class, where by the children will be around or using potentially dangerous tools suitable to a kitchen environment, the children release, indemnifies and excludes Rebecca Tuck, KCK and its employees from any and all liability
of any kind for any damage or injury incurred while attending or visiting KCK event or class.
The children and parents understand these terms and conditions and accepts the inherent risks of a kitchen environment when they make a full payment for an event.
KCK is not responsible for the child safety prior to or after a class or event. 

Damage/loss of personal property 

KCK will take all necessary care, but accepts no responsibility for the damage to or loss of property left in the venue prior to, during or after an event.
KCK is not responsible for the loss or damage of personal items in any form. 


Suitable Footwear 

Closed toe shoes must be worn at all times during the class to protect in case of any spills or sharp knives. 


Privacy 

The information provided to us will not be given to any third parties without your consent or unless legally required. 


Multimedia 

Kids Creative Kitchen may take photographic and digital images,
video and audio recordings and work samples taken from you or your child for use in the following ways.
Social media platforms, publications, websites, newsletters, other related methods of promotion, campaigns, any future edition and variations of the above, and both printed and electronic formats of the above. 

You should understand that:
The photographs, digital images, recordings and work samples will only be used for the purpose of promoting KCK and part of the birthday cooking classes package.
Personal information published on the internet is accessible to anyone with access to the internet, from anywhere in the world.
Once information has published on the internet, we have no control over its subsequent use and disclosure. 

By signing our form, you agree to receive our class information’s, events, marketing/promotion materials via email. 


*Payment of the class fee represents your acceptance of these Terms & Conditions. 



If you have any questions regarding our classes, workshops or events please contact us. We are always happy to discuss